Compare ResiOnboarding, ResiConnect and ResiCRM
Platform: Platforms and support
We make three separate platforms for senior living. Together they follow a resident from first inquiry through life in the community.
| ResiCRM | ResiOnboarding | ResiConnect | |
|---|---|---|---|
| Stage | First inquiry to deposit | Deposit through the first 90 days | Life in the community after move-in |
| Main job | Manage prospects and the sales pipeline | Coordinate every department's move-in work | Run daily resident life and engagement |
| Main users | Sales counselors and sales leaders | Executive Directors, department leads, sales, regional leaders | Activities, dining, transportation, wellness, Executive Directors, regional leaders |
| Residents and families | Not used by residents | Resident and family portal | Resident app and family life stories |
| Availability | Coming soon, not generally available | Available | Available |
ResiOnboarding features
Move-in checklist by department and phase, Readiness Score, resident profiles, household records, communications with residents and families, documents and signatures, move-in cost tracking, surveys and check-ins at day 5, 30 and 90, resident and family portal, Regional view, analytics, and team roles.
ResiConnect features
Events and check-in, vendors, dining reservations and orders, kitchen sheets, rides and transportation, room and guest suite reservations, Staycation, announcements and emergency alerts, messages, surveys and Community Pulse, event, ride and dining feedback, Resident Satisfaction, wellness roster and wellness log, life profiles, engagement scores, shout-outs and points, Analytics, and the Executive Report.
ResiCRM features
Leads inbox, prospects and family contacts, pipeline and tasks, tours and staycations, move-in assessment, Quick Qualify and the affordability calculator, units and availability, resident census, payments and receipts, coaching and selling time, follow-up templates, marketing activities, and reports.
How they differ
- ResiCRM ends where ResiOnboarding starts. ResiCRM manages the sale until the deposit. ResiOnboarding manages everything from the deposit forward.
- ResiOnboarding focuses on the move-in. ResiConnect focuses on life after it.
- Surveys appear in two places. ResiOnboarding uses them for the move-in period. ResiConnect uses them for ongoing community feedback.
- Staycations appear in two places. In ResiConnect they run as a hospitality program. In ResiCRM they support the sales process.
Buying them
Each platform stands alone. A community can use any one, or any combination. All three use one sign-in at resionboarding.com.
None of the platforms is an electronic health record, a clinical tool, a nurse call system or an emergency system.