How to contact support
Platform: Platforms and support
Our team is here on weekdays, 8 AM to 6 PM Mountain Time.
How to reach us
- In any product, click Help & support in the sidebar.
- Or email support@resionboarding.com.
When you will hear back
- Critical, staff can't work: first reply within 2 business hours.
- Everything else: first reply by the next business day.
We don't promise replies outside support hours.
What to include
- Which product you're using
- The page you were on and what you clicked
- What you expected, and what happened instead
Please don't include resident health information in email.
Residents and families
Questions about care, an apartment or community life go to your community. In an emergency, call 911 or use your emergency system.