ResiOnboarding HelpBook a walkthrough

Complete the move-in assessment

Platform: ResiCRM ยท For: Sales, Executive Director

The assessment builds a full picture of fit on one tab. Open a prospect and choose Fit & readiness.

Complete the assessment

  1. Choose Edit assessment.
  2. Open each numbered section, from Assessment & consent to Care tier & clinical handoff.
  3. Answer what you can. Required items show a star.
  4. Choose Save assessment. You can save an incomplete draft at any time.

Add figures and scores

These sections have their own edit buttons.

  1. Choose Edit financial figures, Edit daily living scores or Edit family readiness.
  2. Enter the values.
  3. Choose Save changes.

Read the results

Record the clinical decision

Executive Directors and Organization Admins can do this.

  1. In Care tier & clinical handoff, set Clinical review status.
  2. Enter the clinician name, date and decision notes.
  3. Choose Save assessment.

Good to know

If something goes wrong

If the score does not load, choose Retry.

Use Help & support at the bottom of the left menu, or email support@resionboarding.com. Support hours are weekdays, 8 AM to 6 PM Mountain. Critical issues get a reply within 2 business hours. General questions get a reply by the next business day.

Still stuck? Ask our chatbot in the bottom right corner, or send us a message.