Sign a document

Platform: ResiOnboarding · For: Residents, Families

When your community needs your signature, the document shows Signature required.

Before you start

If you are a family member, only someone marked as power of attorney can sign. If you see "Only their power of attorney can sign", ask the community team to update your access.

1. In the portal, choose Documents.
2. Find the document and select the eye icon to open it.
3. Read the whole document. Use the arrows to change pages.
4. Select Sign.
5. Tap the spot on the page where your signature belongs.
6. Drag the green box to move it. Pull a corner to resize it.
7. Enter Your full name.
8. Choose Draw to sign with your mouse or finger, or Type to use your typed name.
9. Select Apply signature.
10. Check the result. Select Re-sign to try again.
11. Select Save.

The document now shows as signed.

Good to know

• Your signature is not kept until you select Save.
• Signing works on PDF files.
• If you are signing for someone, sign with your own name.

If something goes wrong

• You cannot see a Sign button. The file may not be a PDF. Call your community.
• "You do not have permission to sign this document." Ask the community team to check your access.
• Trouble with the website. Choose Help & support.

For questions about what a document says, call your community.