Take pickup and delivery orders

Platform: ResiConnect · For: Dining

The Orders tab is your kitchen queue. It holds orders from residents and phoned-in orders from staff.

Log a phoned-in order

1. Open Dining Reservations, then the Orders tab.
2. Select New order.
3. Choose the Resident, Dining hall, Meal, Order type and Date.
4. Set the Pickup time, or Deliver by for delivery.
5. For delivery, confirm the Unit / apartment number.
6. Under Items, type one item per line. For example: 2 x Turkey sandwich - no mayo.
7. Enter the Total ($) and any Kitchen notes.
8. Select Save order.

Update an order

Use the status menu: Placed, Preparing, Ready, Out for delivery, Completed or Canceled. Out for delivery appears only on delivery orders.

Select Kitchen sheet to print, download or email the day's orders.

Review revenue

1. Open the Revenue tab.
2. Set From, To and Hall.
3. Read Total revenue, Food revenue, Delivery fees and Orders, then Revenue by hall and Daily breakdown.
4. Select Export CSV to download it.

Good to know

Canceled orders are left out of revenue. Order revenue comes from the totals saved on each order. Orders placed by residents don't include a food total, so add one by editing the order if you track it.

If something goes wrong

"This hall does not allow delivery" means delivery is off for that hall. Change it on the Halls tab. Choose Help & support at the bottom of the menu, or email support@resionboarding.com.