ResiConnect

Events, dining, rides, wellness and resident life.

Analytics and reports

Read your Dashboard Video
Get the day's overview, act on it and create monthly reports.
Use Analytics Video
See participation trends and find residents who need outreach.
Use the Executive Report Video
Review KPIs, engagement health and pulse results, and export them.

Send an announcement Video
Post news to residents, now or on a schedule.
Send an emergency alert
Reach every resident right away and see who has read it.
Message a resident
Send a private message, reply, and save time with templates.
Publish community resources
Share handbooks, links and contacts with residents.

Set up dining halls and post menus
Add your dining rooms and publish menus residents can read.
Manage dining reservations Video
Book tables for residents, update status and print a kitchen sheet.
Take pickup and delivery orders
Log orders, move them through the kitchen and review order revenue.

Create an event Video
Add an event, choose who sees it and handle scheduling conflicts.
Reuse events with templates
Save an event as a template and create a series in one step.
Check residents in at events and rides Video
Scan QR codes, check in by hand, book for a resident and export attendance.
Manage vendors, bookings and invoices
Keep your performers and partners, their bookings and invoices together.

Share a life story
Tell the team about a resident so they can personalize activities and meals.
How family members get access
Understand what a family account can do and how to get one.

Sign in to ResiConnect
Sign in as a staff member and fix the most common sign-in problems.
Find your way around Video
Learn the menu, the community picker and the notification bell.
Invite your team
Invite a coworker and give them the right role.

Build a resident's life profile
Capture who a resident is, so the team can personalize activities.
Understand engagement scores and log outreach
See why a resident is at risk and record what the team did.
Manage shout-outs, points and the leaderboard
Recognize your team and choose whether residents see the leaderboard.

Sign in and find your way around Home Video
Sign in to ResiConnect and see what is on your Home page.
Book an event
Find an event, save your seat and cancel if plans change.
Reserve a ride
Reserve a seat on community transportation, or change your plans.
Reserve a table or order a meal
Book a table, order pickup or delivery, and read the menus.
Take a survey and share feedback
Answer surveys and tell your community how events, rides and meals went.
Use messages, notifications, resources and settings
Reach your team, control your reminders and find community information.
Earn points and thank your team
Check in daily, earn points and send a shout-out to a team member.

Add a resident and invite them to the portal
Add a resident or couple, then send their portal invitation.
Manage a household
Group residents who live together and keep shared details in one place.
Record a move-out or change a resident's status
Record a move-out correctly, or mark a resident as living here.

Schedule a ride Video
Add a ride, link it to an event and view the passenger list.

Reserve rooms and guest suites Video
Add your spaces and reserve them without double booking.

Book a staycation and run its checklist
Book a prospect's trial stay and coordinate every department.

Send a survey or Community Pulse Video
Send a one-time survey or a short pulse check-in to residents.
Set up a recurring survey
Run a satisfaction survey on a schedule so results build over time.
Customize a survey template
Copy a preloaded survey or build your own questions.
Follow up on flagged survey responses
Assign, track and close concerns raised in resident surveys.
Read event, ride and dining feedback
See how residents rated events, rides and meals, and act on it.
Understand Resident Satisfaction results Video
Read your NPS, response rate and round-by-round results.

Fix check-in and booking problems
Solve QR scanning problems and find out why a resident can't book.
Get help and contact support
Reach the support team and know when to expect a reply.

Use the wellness roster Video
Spot residents who may be isolated and see the detail behind them.
Keep the wellness log Video
Record what the team notices, plus hospital stays and follow-ups.