Send an announcement
Platform: ResiConnect ยท For: Activities, Dining, Executive Director
Announcements reach residents on their Home page and in their bell. They can go by email too.
- Open Community and select Announcements.
- Select New announcement.
- Pick from Quick templates if one fits, such as Water shut-off. Replace the parts in [brackets].
- Enter a Title and Message.
- Choose a Category and Priority.
- To schedule it, set Publish at. Add Expires at (optional) if it should drop off.
- Tick or clear Email under How residents get it.
- Turn on Pin to top, or add a Flyer (optional) up to 5MB.
- Select Publish now or Schedule. Select Save as draft to finish later.
Track it
Each card shows who it reached by app and email, and how many residents acknowledged it. Use the filter to see Active, Scheduled, Drafts or Expired.
A quick note instead
For a short in-app note with no email, select Send Announcement on the Dashboard. You can also use the Broadcast tab on Communications. Both send an in-app notification to active residents.
Good to know
- Announcements go to residents living here when published.
- Urgent is always emailed, but residents who turned email off are skipped.
- Residents see High priority as Important.
- For a safety event, see "Send an emergency alert."
If something goes wrong
"Fill in the bracketed parts before sending." Text in [brackets] from a template is still there. Replace it, then publish. Choose Help & support at the bottom of the menu, or email support@resionboarding.com.