ResiOnboarding HelpBook a walkthrough

Find your way around

Platform: ResiConnect ยท For: All staff

Find your way around (0:27)

This tour shows where everything lives in ResiConnect.

The menu

The menu is on the left. On a phone, use the tabs at the bottom. Select a group name to open it.

On a phone

The bottom tabs are Dashboard, Residents, Messages, Surveys and More. Everything else is under More. Messages opens the same page as Communications.

Choose a community

If you work at more than one community, a community picker appears at the top of the page. Every page shows the community you pick, and your choice carries across pages. If you have one community, you won't see the picker.

Use the bell

  1. Select the bell at the top of the page.
  2. Read Needs action first, then Updates.
  3. Select Mark all read or Clear all when you are done.

Numbers on the menu show new items for Residents, Communications and Surveys. Opening those pages clears the count of what you have seen.

Good to know

Communities, Team and Settings are shared with ResiOnboarding, so those pages open there.

If something goes wrong

If a page looks empty, check the community picker first. Choose Help & support at the bottom of the menu, or email support@resionboarding.com.

Still stuck? Ask our chatbot in the bottom right corner, or send us a message.