Use Analytics

Platform: ResiConnect · For: Executive Director, Regional leader, Activities

Analytics shows how your programs are doing over time.

1. Open Insights and select Analytics.
2. Review Participation trends (last 6 months). It covers Event attendance rate, Feedback submission rate and Avg satisfaction score.
3. Check Event category performance (this month) for bookings and ratings. Best performing and Lowest performing are called out.
4. Read Resident engagement segments (this month): Highly Engaged (5+), Moderately Engaged (1–4) and Low Engagement (0).
5. Read the Satisfaction heatmap. Green is 4.0 and above, yellow is 3.0 to 3.9, and red is below 3.0.

Find residents for outreach

1. In the engagement section, look for the residents who need outreach.
2. Select Download CSV for the full list.
3. Select a name to open that resident.

Good to know

• Segments count event attendance this month.
• The page shows the first 50 names. The download has everyone.
• Early in the month, more residents will show as low engagement. Read it with that in mind.
• The numbers show what is recorded in ResiConnect only.
• Regional leaders can use the community picker to review each community.

If something goes wrong

"No category data yet this month" means no bookings have been recorded yet. Choose Help & support at the bottom of the menu, or email support@resionboarding.com.