ResiOnboarding HelpBook a walkthrough

Customize survey templates

Platform: ResiOnboarding ยท For: Executive Director, Regional Directors, Owners

Default surveys are ready to use. You can clone one to change it, or build your own. Only Executive Directors, Regional Directors and Owners can do this.

Clone a default

  1. Choose Surveys and open the Templates tab.
  2. Select Clone on a default survey.
  3. On your copy, select the edit icon.

Build your own

  1. Select Create Survey.
  2. Enter a Survey Name, choose a Checkpoint, and add a Description.
  3. For each question, enter the text, a Section and a Type: Scale (1-5), Single Choice, Multi Choice or Open Text.
  4. Select Add Question for more.
  5. Select Create Survey.

Add an alert trigger

  1. On a question, turn on Alert Trigger.
  2. Set the rule. For a scale, you might flag an answer of 2 or lower.

Open Text questions cannot have triggers.

Good to know

If something goes wrong

"Cannot delete" means the template has been assigned to residents. Those assignments must be removed first.

Still stuck? Ask our chatbot in the bottom right corner, or send us a message.